Tell us something about the store owner-the brain behind the brand?
Hey Baggu is a unit of Soni enterprises founded by two cousin brothers , Anmol Pathela and Vikas Soni. Mr. Vikas Soni as a businessman from last 16 years comes in collaboration with Anmol, having 5 years of experience as an Analyst.
How did you come up with the idea of creating your own store?
One evening I (Anmol) was sitting with two of my friends who were into the business of punjabi juttis and Suits. Simply they expressed their wish to go online, but were upset because of lack of knowledge. The vary next day I saw Kartrocket’s Advertisement. Now the jigsaw was automatically solved, vendors and store was ready in front of me. I discussed with my elder brother Vikas Soni and he said lets do it!
What is so unique about your online store?
The unique thing about heybaggu is that customers will get an exclusive range of Original traditional Punjabi Juttis. They can find juttis on lots of stores but the original handmade jutti is manufactured in Muktsar and Amritsar in Punjab and Pakistan only, which are now available on heybaggu.com and of course second thing I think unique is its name (lol). Hey Baggu means Hey! Bhagwan.
What were the major challenges did you face while starting up?
Main thing we need in online stores is building a trust and worthy relationship with customer. So currently we are just focusing on that, offering 30 days replacement policy and Cash on delivery.
Any learning you want to share with fellow entrepreneurs?
If you really give customers a great experience, they will tell their friends and they’re much more likely to come back to you. So ‘walk the talk’. If there’s anything worse than bad service, it’s being told how great the service is, then finding out the opposite is true.
How was your experience with Kartrocket?
It was an awsome experience with Kartrocket. I got each and everything that i needed to set up an Online store. Thanks to Kartrocket and Team.
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