How you can seamlessly re-engage with your customers?

KartRocket offers you integration with best engagement solutions available for building fully customized ecommerce sites that engage and convert shoppers. Engage with your existing clients by sending them personalized communications. You can easily promote products based on buying history, target long-time customers with rewards, and win back previous shoppers with special offers. Re-engage with customers using SMS, browser push & email notifications etc.

1. Automatic Newsletter

Newsletter is a summary email that keeps the customer updated with all the information & insights about your website. The purpose of automating a newsletter is to engage with your customers by sending them more useful information. Your store is integrated with essential templates, no upfront setup is required. You can take the first step towards sending the automated newsletter with just one click.

Engagement Emails

There are default templates that we have scheduled to make things simple but you have the control to change certain settings.

  1. New Product Arrivals emails are scheduled for Mondays

This email keep your existing customers updated with the new products added in your store’s catalog.

  1. Trending Products on Thursdays

Trending products helps your customer stay updated with the latest trends and fashion

Please Note:

  • * Email templates can be added only in Enterprise & Platinum Plan.
  • Emails credit are restricted to 6000 emails for premium store, post which charges would apply at 3 paise per email. There is no limit for enterprise & platinum plan users.

2. Automatic SMS

SMS gives you an advantage of directly reaching out to the customer’s inbox with a very high probability of getting read. For the ease of access we have predefined SMS templates which are by default set to active unless explicitly disabled.

 

Our SMS has many benefits  like : it has a personalized link to a set of products etc. You can also see the users who click on the SMS.

There are default templates that we have scheduled to make things simple but you have the control to change certain settings.

 

Below are the available SMS templates:

Engagement SMS

  1. New Arrivals on Wednesdays

They  keep your existing customers updated with the new products added in your store’s catalog.

  1. Trending products on Saturdays

Trending products SMS helps your customer stay updated with the latest trends and fashion, as well as the popular items on your site.

Please Note:

  • Additional SMS templates can be added only in Enterprise & Platinum Plan.
  • SMS credit is restricted to 1000 SMS’s for premium store, post which charges would apply at 9 paise per SMS. There is no limit for enterprise & platinum plan users.

3. Browser Push

Browser push are messages that you can send to your customers or visitors on their desktops or devices even when the web page is not open. It gives you an opportunity to re-engage with your website visitors & customers.

There are default templates that we have scheduled to make things simple but you have the control to change certain settings.

Below are the list of automated browser push campaigns:

  • New Arrivals on Mondays

These browser push notifications keep your existing customers updated with the new products added in your store’s catalog.

  • Trending products on Thursdays

Trending products helps your customer stay updated with the latest trends and fashion

Please Note:

Push templates can be added and edited only in Enterprise & Platinum Plan.

4. Auto Facebook Post

Facebook posts are the information that you share on your product’s Facebook page. You can keep your page updated with trends and real time information of what’s happening on the website. This proves to be the best engaging social medium with which you can increase your organic reach by 56%.

Facebook automated dynamic product posts are auto integrated in the store. In order to start using the services you need to enter you authenticated Facebook account details and verify. This is a one time setup process, but needs to be redone if the Facebook account password changes or session deactivates.

There are default templates that we have scheduled to make things simple but you have the control to change certain settings.

Below are the list of predefined set of Facebook posts:

New Arrivals on Sundays

This type of posts keep your existing customers updated with the new products added in your store’s catalog.

Trending products on Fridays

Trending products posts helps your customer stay updated with the latest trends and fashion

Live feed posts daily at 10 am and 7 pm

Live Feed is a great utility carousel, it is  a automated listing which keeps users updated with the products which are currently being viewed or added to cart by other users on website.

The products are fetched real time from your account and are dynamically posted on your Facebook page. However you could configure the content of the post and the time of posting.

Please Note:

Facebook templates can be added and edited only in Enterprise & Platinum Plan.

5. Notify Customers Automatically About the Availability of Product

Worried that you did a marketing blast & got lot of leads for a product but it went out of stock, with ‘Notify’ feature which allows customer to setup alerts when a given product would be available. Once the product is in Stock customers gets notified automatically about its availability. Never let your products go ‘Out Of Stock’ with our unique ‘Notify’ feature.

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Puneet Bhalla

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